Shipping Policy
Last Updated & Effective: May 20th, 2023
All orders ship from our HQ in Austin, Texas. Orders typically leave our warehouse same-day or next business day. See below for details on all serviceable states and shipping rate options.
We Ship To Customers 21+ Only
Our cannabis products are intended for adults 21+. By placing an order through our website you agree that the resident(s) of your designated shipping address are 21 years of age or older.
Where are you allowed to ship Chill Country products?
Our products are 100% federally legal and compliant with the 2018 federal farm bill. Our products are currently 100% legal in Texas as well and we can ship them to your door.
Hemp laws on the state level are changing regularly. If you are ordering outside of Texas, please make sure you adhere to local and state laws in your area.
We do not ship to California, Washington, Idaho, or Alaska due to state hemp laws in those regions.
Shipping options & rates
We offer free priority shipping for all orders $75 and above. For orders under $75 we offer flat rate standard shipping for $4 and flat rate priority shipping for $8.
Shipping holidays
Chill Country and its shipping partners will not be shipping or delivering orders during federally-observed holidays. Shipping estimates will begin the following business day.
International shipping
We do not currently accept any international orders and do not ship any packages internationally.